If I could give zero stars I would never buy anything from them
I bought a couch and a lift recliner. I will never buy anything there again. I was told the couch was a sturdy couch and would hold up well with just 2 people. Less than 6 months later, cushions are flat and it's looking like an old couch. Bought the lift recliner at the same time. After 4 months it wouldn't lay back or anything. Took it to the store to have it fixed because it had a year warranty, got it back finally, had it a few days and broke again. Called the store complaining about it but they refused to send someone to the house to fix it or let us pay the difference for a new one. Never again will Value City get one penny from me.
Thank you Scott Montgomery for all your help and friendly outlook. My husband and I greatly appreciate everything you did for us.
Decent selection of sofas and bedroom sets. They always try to get you to buy the protection plan but don't fall for spending the extra $250 for a protection plan the manufacture tries to dispute once a claim is turned in.
Amazing service! Last sofa i had lasted 15 years, bought from vcf. Bought new sofa to be delivered in 2 weeks from vcf.
Value City Furniture is a US Furniture Store based in Parkersburg, Ohio. Value City Furniture is located at 400 Lakeview Ctr, Parkersburg, WV 26101, USA.
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